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Refund Policy

Terms and Conditions

Original cash register receipt is required for all returns/exchanges. All merchandise returned for any reason must be in original condition.

Textbooks

Refund Period for Full Semester Classes: If you drop a class you may refund your books through the first two weeks of the semester. If you have not dropped your class you will have 5 business days from purchase date and will be charged a 20% refund fee.

Late Start, Short Term or Summer Classes: If you drop the class you have the first week of class to refund the book. If you have not dropped your class you will have 5 business days from purchase date and will be charged a 20% refund fee.

One Week or Short Class: If you drop the class you must request the refund before the class starts. No refunds will be given after the class starts.

New books must be in new condition. No writing, spoiled or torn pages, bent covers or spines.

If there was a CD, or any other insert with the book, it must also be returned.

Pass codes must not be scratched off.

Some bundled or packaged books are marked "Not returnable if Package Opened" by the publisher. These titles must still be in their original packaging.

A new book being returned in less then new condition may be refunded at half of the purchase price, if at all.

Computer Software:

Software:

Must be returned within 3 days of purchase. Must be in original unopened package.

Supplies and Accessories:

Must be returned within 3 days of purchase. Must be in original unopened package.

Electronics

Must be returned within 5 days of purchase. Must be in new condition and in unopened original packaging.

General Merchandise:

Includes: School Supplies, Electronics, Office Supplies, Clothing & Gift Items

Returns are accepted within 3 days of purchase.

No refunds on sale or clearance merchandise.

Not refundable if opened, but a refund or exchange will be granted if the item is defective.

Clothing not refundable if shown signs of wear.

Payments Accepted / Types of Refunds
If Paid By Refund Will Be
Cash Cash
Credit/Debit Card Credit to the Credit/Debit Card Used
Convenience Card Credit to the Convenience Card
Student Program Charge Credit to the Student Charge
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